Sharing of Information :

At Navraj Tourism and Hospitality Services Pvt. Ltd., we value your privacy and are committed to protecting the personal information you share with us. We may collect certain information when you visit our website www.uttarakhandbooking.in, such as your name, email address, phone number, and other details necessary for booking or inquiries.

We may share this information in the following situations:

  1. With Service Providers: In order to fulfill your travel bookings (hotels, taxi services, etc.), we may share your details with trusted third-party service providers (hotels, travel agents, transport providers) only for the purpose of completing your booking or providing the requested services.

  2. For Legal and Security Purposes: We may share your information when required by law, regulation, or legal process, or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, and we will notify you if your information becomes subject to a different privacy policy.

  4. Marketing and Promotional Purposes: We may use your contact details to send you offers, updates, or promotional content related to our services. However, you have the option to opt-out of receiving such communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Protection of information :

At Navraj Tourism and Hospitality Services Pvt. Ltd., we are committed to safeguarding your personal information. We implement various security measures to ensure that your data is protected from unauthorized access, alteration, or disclosure.

  1. Encryption: We use encryption technologies (SSL/TLS) to protect sensitive information such as payment details during transmission. This ensures that your personal and financial data remains secure when you make bookings on our website www.uttarakhandbooking.in.

  2. Secure Storage: Any personal information we collect from you is stored in a secure manner. We use industry-standard security protocols to protect this information from unauthorized access or misuse.

  3. Access Control: Only authorized personnel have access to your personal information. We maintain strict control over who can view or manage the data to further ensure its confidentiality.

  4. Payment Security: All payment transactions on our website are processed through secure payment gateways that comply with global security standards (PCI-DSS) to keep your payment details safe.

  5. Regular Audits: We regularly audit our security measures to ensure that we are constantly improving and upholding the highest standards of protection for your information.

While we take all reasonable steps to protect your personal data, please be aware that no system is entirely foolproof, and we cannot guarantee the security of any information transmitted over the internet.


Payment Policy

At Navraj Tourism and Hospitality Services Pvt. Ltd., we aim to provide a smooth and secure payment experience for all our customers. Below is an overview of our payment policy:

  1. Payment Methods:

    • We accept payments through multiple secure payment methods including credit cards, debit cards, net banking, and UPI.

    • Payments for services like tour packages, hotel bookings, and taxi reservations can be made directly on our website www.uttarakhandbooking.in or through the provided payment links.

  2. Payment Confirmation:

    • Once your payment is successfully processed, you will receive a confirmation email along with the receipt and details of your booking or transaction.

    • If your payment is unsuccessful, we encourage you to try again or contact our customer support team for assistance.

  3. Booking Payment:

    • For bookings made on our website, an advance payment may be required at the time of booking, while the remaining balance may be due closer to your travel date. Specific details regarding advance and final payments will be provided during the booking process.

    • In some cases, full payment may be required upfront depending on the service or package chosen.

  4. Payment Security:

    • We use secure payment gateways to ensure your payment information is protected. All transactions are encrypted and comply with industry security standards.

    • We do not store your payment information on our servers. All payment details are handled securely by third-party payment processors.

  5. Refunds and Cancellations:

    • If you are eligible for a refund or cancellation, the amount will be refunded to the same payment method used during the transaction.

    • Please refer to our Cancellation and Refund Policy for further details regarding refunds based on the type of service booked.

  6. Currency:

    • All payments on our website are processed in Indian Rupees (INR). If your payment is made in a different currency, the payment processor will handle the conversion at applicable exchange rates.

By making a payment on our website, you agree to these terms and conditions. If you have any questions or require further clarification, feel free to contact us.